All parts sold by us are warranted against defects in material and workmanship either by the original manufacturer or Distributed by TD Motion for the specified term. This warranty does not cover installation or consequential labor, failure resulting from improper installation, failure of a related component, or failure resulting from abuse or commercial or racing usage. Our liability is limited to the cost of the original component.

We reserve the right to replace or repair defective merchandise, or refund the purchase price, at our discretion.

Custom Crate Engine warranty Policy Details

Prices are subject to change without prior notice.

All Returned Parts must have a Return Authorization Number (RA #) clearly marked on the outside of the box and must be shipped pre-paid in original condition. Obtain this Return Authorization Number from your salesperson before returning any parts to us. You must include the Return Authorization Number with the returned part, in order to receive proper credit for the returned merchandise. No collect shipments will be accepted. Please insure the returned parts for full value to protect yourself against loss. All truck freight returns must be authorized in advance.

Returned Parts may be subject to a 20% restocking fee. No Returns on special order items this includes Engines and Transmissions.

Unauthorized returns (i.e. returns not having an RA#) will be refused.

We will not accept any returns after thirty (30) days from date of purchase.

• Used Parts. All used part sales are final.
• Electrical Parts.
• Special Order Parts -that include Engines and Transmissions.
• Any Parts which have been installed, marked, plugged-in, etc.
• Workshop Manuals.

Special Order items require a minimum of 50% non-refundable deposit. There will be a 20% charge on any cancellation of all Special Order Engines within 5 days of placing order, including transmission products.  In the event the remaining balance of payment on a Special order item is not received within 90 days of completion it is subject to a 25% retention of the initial Deposit.

Cores for rebuilt parts must be returned in original boxes. All cores must be complete, drained, fully assembled, and without damage to receive full core credit. Adjustments will be made for cores that are incomplete, incorrect, damaged, or in non-repairable condition. Orders which include a core charge will have an RA # included in the enclosed paperwork.

Please allow thirty (30)days from the date we receive your core to process your credit.

There will be a core charge on all rebuilt items–No Exceptions! This is necessary to insure core returns. A copy of the original invoice must accompany all returned cores. Core charges will be credited or refunded only after it has been determined that the core is complete and is rebuildable. Any defective core will be credited accordingly.

Freight charges, both ways plus a 20% restocking fee will be charged on any refused shipments for any unauthorized reason.

If there is to be any delay in filling your order, you will be notified. Back Orders will be held for 60 days. All Back Orders will be shipped within 60 days or cancelled. If you do not want us to ship Back Orders, we must be notified immediately or you will be subject to our returns policy on merchandise returned.

CHECK ALL SHIPMENTS BEFORE YOU SIGN FOR THEM

Should your order arrive in a damaged condition, check contents in the presence of the carrier. Claims for shortage or error in shipment must be made within 2 days of receipt of goods. Claims for damage or loss in transit must be made by the consignee directly with carrier.  Refused delivery does not merit a refund,  TD Motion reserves the right to repair or replace the damaged freight.  This does not recuse the customer from getting a full refund.